Team: Huntress Managed Endpoint Detection and Response (EDR)
Product: Billing management
Environment: Billing, Subscription, Sales
Summary: How to update billing contact through the Huntress Web interface.
Huntress sends two types of billing notifications:
- A payment receipt (invoice) showing the total dollar amount charged. This is sent by our payment processing service.
- A Billing Detail Report (receipt) that provides a breakdown of agents by organization used to calculate the monthly charge.
Payment receipt
Payment receipts are automatically emailed to the primary account contact each month (this is the email address that was used to sign-up for the Huntress account). If you would like to update this email address, please contact support@huntress.io.
Billing Detail Report
This report provides a breakdown of agents by organization. This report is sent to the account's billing contact(s). See below for instructions on how to update the billing contact for the report and not the actual monetary invoice (please contact support@huntress.io to update this contact).
To update the billing contact:
- Login to your Huntress dashboard with your admin account.
- Click on the context menu in the upper-right corner and select Settings.
3. Update your Billing Emails and click Save.