Tyler
Community manager- Total activity 117
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Activity overview
Latest activity by Tyler-
Tyler created an article,
What is ITDR?
We’re excited to share that we have updated the Huntress Portal navigation pane to more accurately categorize MDR for Microsoft 365 under ITDR, short for Identity Threat Detection & Response. Wh...
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Tyler created an article,
How to use Chat Support
1. Navigate to either the Huntress Portal or to the Huntress Knowledge Base 2. Click "Help" 3. Click "Get In Touch" then "Live Chat" Attaching a File 4. If you need to attach a file please se...
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Tyler created an article,
How to submit a ticket
We have three different forms of ticket submission. Email, Chat, and Webform. This guide will show you how to use each one. If you would like to view your ticket history please view our ticket hist...
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Tyler created an article,
Unmapping a Direct Mapped Tenant
Product: MDR for Microsoft 365Environment: Microsoft 365Summary: Specific MDR for Microsoft 365 can be unmapped using the portal. To unmap, you will need to sign into Huntress.io and navigate to t...
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Tyler created an article,
Huntress MDR for M365 Identity Refresh
Product: MDR for Microsoft 365 Environment: Microsoft 365 Summary: Explains how and when to use the identity refresh button to synchronize users from your M365 tenant to a Huntress organization To ...
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Tyler created an article,
Accessing your Product Support Tickets
Please use the following guide to access your Product Support Ticket history. 1. Navigate to https://support.huntress.io/hc/en-us 2. User will need to log into their account 3. Click this icon. ...
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Tyler created an article,
2024-Feb ConnectWise ScreenConnect Vulnerability Patching - How to find Vulnerable AutoRuns on your host
This article will provide technical information regarding incident reports Huntress has sent you as a result of the ScreenConnect Vulnerability found on February 19th, 2024. For all other informati...
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Tyler created an article,
2023-Nov MDR for Microsoft 365 Direct Mapping Incident (Resolved)
November 15, 5:00pm EST Huntress has resolved the previously discovered bug with direct mapping. The change has been tested, and confirmed that the bug is resolved. Direct mapping is now working a...
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Tyler created an article,
Support Limitations for Windows Defender
While we do integrate with Windows Defender, Huntress Product Support still has a limited scope when it comes to troubleshooting Microsoft's products. Enabling Defender If you are having issues wit...
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Tyler created an article,
Fix Graph API: unknown - subscription_error: M365::ManagementClient - 400 Bad Request
For manually mapped tenants Please approve the app using; https://login.microsoftonline.com/common/adminconsent?client_id=3a8b631c-cbce-4c51-a5af-1d3bc0a14d69 with a different global admin other t...