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Huntress Managed Security Awareness Training (SAT) Manager Notifications

Nick
  • Updated

Team: Huntress Managed Security Awareness Training (SAT)
Summary: Huntress Managed SAT now allows managers to receive notifications for simulated phishing campaigns. This includes when a learner is compromised as well as past-due Phishing Defense Coaching training. 

 

Opting In

1. Navigate to Settings -> Phishing.

2. Enable “Notify managers of direct reports compromised.”

Note: The manager field needs to be filled out via a directory integration, CSV import, or manually in the portal in the Learners Profiles. 

Notifications

If enabled, notifications will be delivered via Microsoft Teams or Slack notifications. The default is email notifications. If both email notifications and Mircosoft Teams/Slack are enabled, a notification will be sent to both locations. The Manager's email address will need to be added as a learner to the platform via the group Teams, or Slack is linked to. 

 

Weekly Reminders

This is where you can configure the opt-in weekly reminders for learners who haven’t completed phishing defense coaching. It is up to you to decide the policy of how many days learners have to complete Phishing Defense Coaching. It could be as low as 1 day or as many as you want

Note: The learners will receive weekly reminders regardless of when manager notifications go out.

 

What to expect after simulated compromise:

Learners are given 10 minutes to complete Phishing Defense Coaching.

After 10 minutes have gone by, managers are notified of simulated compromise and whether the learner has

  1. Completed Phishing Defense Coaching
  2. Started but never completed Phishing Defense Coaching
  3. Never started Phishing Defense Coaching

The Manager Notification contains the Phishing Scenario, the status of the learner's completion of Phishing Defense Coaching, what they indicated as their reason for clicking and a self-assessment of how ready the learner feels to face real phishing threats. This enables the manager to have a better conversation. The button gives the manager the option to check the real-time status of defense coaching and to look at the scenario.

By expanding the “Preview”, the manager can preview the email that was sent and if the scenario has a landing page, to look at that.

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