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  1. Huntress Product Support
  2. Lead with Transparency

Lead with Transparency

Our Product Incident History, Other Vendor Vulnerabilities and Threats, Status Page, and the Feedback Portal

Vendor Specific Advisories

  • June 2025 Digital Signing Certificate Updates - ConnectWise ScreenConnect, Automate, and RMM

Addressing Common Vulnerabilities

  • 2024-Feb ConnectWise ScreenConnect Vulnerability Patching - How to find Vulnerable AutoRuns on your endpoint
  • Mitigating Vulnerabilities from Disk Image Files (ISO, IMG, VHD, VHDX)
  • Emotet and Trickbot Remediation
  • Qakbot Remediaton
  • QuickBooks Malware Remediation
  • 2021-Aug Exchange Reports for Previously Patched Servers

Product Known Issues

  • 2023-Nov Defender Antivirus Disabled Escalations False Positive (Resolved)
  • 2023-Nov ITDR for Microsoft 365 Direct Mapping Incident (Resolved)
  • 2023-Mar-14 Agent Deployment Resulting in Unintended Artifact (Resolved)
  • 2022-Aug-07 Defender Update Resulting in "Other AV" Status (Resolved)
  • 2022-Jul Unresponsive Agent Issue FAQ (Resolved)
  • 2022-Jul Unresponsive Agent Issue (Resolved)
See all 9 articles

Status Page and Feedback Portal

  • Huntress Feedback Portal
  • Dashboard Status Page
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