Team: Huntress EDR
Product: Huntress management portal
Environment: Huntress management portal
Summary: If you have not received any Huntress emails, be sure to check spam / email filters for any blocked emails.
I'm not receiving emails from Huntress
Huntress Incident reports are sent from email@example.com. Due to the nature of the reports (containing information about malware), some spam/email filters may block emails from Huntress. Please make sure your email filters are not blocking our emails.
Other important emails to ensure are not filtered that may be used for Huntress notifications and emails include:
To check what email recipients you have set for your Huntress account, please navigate to "Integrations" under the hamburger-menu in the top right.
You can contact support to resend an email.