The error I have is not listed
Please open a Huntress support ticket. The team will be able to assist you faster with the inclusion of Sign-in Logs for the impacted tenant, filtered to the authenticated identity.
Why? Non-Windows devices, e.g., the Huntress Service, are blocked from completing MFA.
Fix! Add a Conditional Access Policy account exclusion, non-compliant, non-managed for the Huntress Service Account
Why? Authorizing user's password has been reset
- Delete and re-auth the integration
Why? Authorizing user has reset their password, which has invalidated the Huntress Microsoft 365 integration
Fix! Use a dedicated service account without password rotation requirements or reset the Huntress Microsoft 365 integration at each password reset
Why? User is not enrolled in MFA
- Enroll Huntress Service Account in MFA
Why? Identity protection is blocking the dedicated Huntress service account.