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  1. Huntress Product Support
  2. FAQ / Knowledge Base / Troubleshooting
  3. FAQ

FAQ

  • Can I use an authenticator app other than Google Authenticator?
  • Do I really need to wipe the host?
  • Does Huntress Integrate with SIEM Solutions?
  • Does Huntress Support Windows 11?
  • Does Huntress work with Deep Packet Inspection/Proxy Server (TLS/SSL Interception)?
  • How do I add, rename or delete an Organization?
  • How Do I Close an Incident for a Host that has been Wiped/Decommissioned?
  • How do I configure per organization notifications?
  • How do I configure per organization notifications?
  • How do I determine which host an investigation applies to?
  • How do I force a Huntress scan or survey?
  • How do I remove an agent so that I am no longer billed for it?
  • How do I remove Managed AV "host" exclusions
  • How Much Bandwidth Does the Huntress Agent Use?
  • How to send PSA Test Tickets
  • Huntress Dashboard Time Zone
  • I received an email saying my account is disabled
  • If I update a host’s name does it automatically get updated in Huntress?
  • Is SMS an option for Huntress 2FA/MFA?
  • Long randomly named files appearing in C: and C:\Users Drives
  • What are Malware Artifacts?
  • What are the IP addresses/ranges that should be allowed hosts to communicate with huntress.io?
  • What Data Does Huntress Collect?
  • What data does Huntress store in the registry?
  • What does "Audit the Directory" Mean?
  • What does "cert does not match pinned fingerprint" mean?
  • What files does Huntress collect?
  • What is a Foothold?
  • What to do if I think I've been sent a false positive?
  • When will the agent uninstall occur?
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