Managed Antivirus FAQ/Troubleshooting
- Am I required to use Microsoft Defender? What if I use another AV?
- Can I enforce managed AV across specific customers?
- Can I use Managed AV (Microsoft Defender) alongside my current AV?
- Does Huntress Managed AV monitor 3rd Party AVs (other than Microsoft Defender)?
- Exclusions showing as Non-Compliant
- How do I remove Managed AV Host-level exclusions?
Exchange Exploits
FAQ
- Can I use an authenticator app other than Google Authenticator?
- Can you provide the IP addresses/ranges that should be whitelisted to allow hosts to communicate with huntress.io?
- Do I really need to wipe the host?
- Does Huntress Integrate with SIEM Solutions?
- Does Huntress Support Windows 11?
- Does Huntress work with Deep Packet Inspection/Proxy Server (TLS/SSL Interception)?
Knowledge Base
Troubleshooting
- AV detecting WinExeSvc but Huntress isn't reporting anything
- Basic Agent Troubleshooting & Checking Agent Status
- Huntress Agent Error Codes (HuntressAgent.log)
- I Don't See The Foothold That Was Reported?
- I lost my 2FA/MFA method and backup codes and cannot log into Huntress
- I'm not receiving emails from Huntress