N-able Huntress Agent Service Monitor

Team: Huntress EDR
Product: N-able
Environment: Huntress integration
Summary: Setup guide for N-Able integration for monitoring Huntress Agent and Huntress Updater service statuses. 

Follow the steps below to create a Service Monitor in N-able that monitors the Huntress Agent and Updater service statuses. 

1. Log into N-able

1. Create a Service Template from the Configuration menu
2. add a “Windows Service” to the template (choose that from the dropdown, and click the Add Service button)
3. Name and write the full-service name in the “Service Name” section 
4. Set thresholds (probably nothing to change here)
5. Configure “When status changes” section
6. Scroll down to configure "self-healing" action / after-action
7. Click the “Action” tab, select the limit of self-healing actions (no idea what this should be), and choose the “Matching Service Name” - NOTE: You’ll have to do one of these for each individual service you want to monitor.
8. then it’ll look like this, and you can click save (partners might want notifications set up, that’s in the next tab over)
9. The end should look like this (minus Rio if you don’t want to monitor it--it's not recommended to monitor the Rio service)
10. Apply to customers/sites