Team: SAT
Environment: Episodes
Summary: Troubleshooting issues with viewing Security Awareness episodes
Common Solutions:
- Clear your browser's cache, and make sure it is up to date
- Disable any browser extensions that block content (ad-blockers, etc)
- If you are using a VPN, attempt a different server, or temporarily disable it
- Attempt a different browser
Allowlisting:
If Security Awareness Training videos are not loading after performing the above steps, you may have an issue with your organization blocking our CDN (Content Delivery Network).
Your IT department can allowlist the following domains, and the videos will load as expected
*.mycurricula.com
*https://aware-production.s3.amazonaws.com/
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