We migrated ticketing systems!

If you would like to check on the status of a ticket, please visit huntress.zendesk.com.

For the time being, our documentation will stay the same, we will make a hard cutover when all the documentation is ready. The Huntress Support site will continue to be support.huntress.io, it will just come with a new look and feel.

Click here to check the status of a ticket



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Monthly/Quarterly Threat Reports

The Huntress reports are provided to give you a high-level overview of what Huntress has done this month/quarter.

In this article

Report Overview

  • Changes Analyzed: number of autorun changes across all hosts within the organization that Huntress saw. Autoruns are programs configured to run at system boot or login. These change as applications are added/removed/updated.
  • Potential Threat Indicators: all of the potential threats that Huntress ThreatOps Analysts reviewed manually. This includes all autoruns that Huntress had not seen before, Ransomware Canaries triggered, and high severity Managed AV (MAV) detections.

  • In-Depth Investigations: number of investigations completed. Investigations are opened when automated analysis determines a potential threat needs to be reviewed by an analyst. Investigations are also opened if an analyst determines a threat looks suspicious when reviewing new autoruns or MAV detections.
  • Incidents Reported: number of incident reports sent. (Incident reports consist of one or more malicious autoruns, a tripped Ransomware canary, or a MAV detection.)

Accessing Reports

You have the option to get a report for your account and an individual report for each of your organizations.

To access the reports:

  1. Click the account/organization drop down
  2. Select your account or the organization you want a report for
  3. Click the reports view 

From the reports view, you can select the report you want to view or generate a preview for the current quarter/month.

Automatically Sending Reports

You have the option to automatically send reports to specified users.

On the Organizations view, click the pencil icon to edit the settings for the organization you want to automatically send reports to.

On the Organization Settings page, enter the email addresses to send the reports to and click Save.

Cobranding Reports/Adding your logo

Huntress gives you the ability to add your own logo to Huntress Reports.

Following the steps for Cobranding Marketing Material and your logo will be reflected on reports as well.