We migrated ticketing systems!

If you would like to check on the status of a ticket, please visit huntress.zendesk.com.

For the time being, our documentation will stay the same, we will make a hard cutover when all the documentation is ready. The Huntress Support site will continue to be support.huntress.io, it will just come with a new look and feel.

Click here to check the status of a ticket



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What Data Does Huntress Collect?

Huntress collects details about persistent (auto-starting) applications/files. We call these autoruns. The data collected includes:

  • file-path
  • file meta-data (size, timestamp, hashes)
  • the user account the autorun starts under
  • how the autorun starts (registry value, task, service, etc.)

Huntress also collects auto-starting files it has not seen before. These files are used to help determine if an autorun is legitimate.

In addition to autorun data, we also collect details about the host, including:

  • The version of the operating system and installed updates
  • Network configuration (IP address, MAC address, hostname) 

All of the data collected is detailed in our privacy policy