We migrated ticketing systems!

If you would like to check on the status of a ticket, please visit huntress.zendesk.com.

For the time being, our documentation will stay the same, we will make a hard cutover when all the documentation is ready. The Huntress Support site will continue to be support.huntress.io, it will just come with a new look and feel.

Click here to check the status of a ticket


What are Malware Artifacts?

Malware artifacts are items left over from malware infection. Automated remediation tools such as Anti-virus software will remove the malicious file, but leave the mechanism used to start the malicious file.** 

Common artifacts Huntress identifies include:

  • LNK (shortcut) files: the LNK file points to a non-existent file
  • Registry values (especially values within the user registry/NTUSER.dat file)
  • Service entries: the service is still registered with the Service Control Manager, but the service executable is not present
  • Directories: a registry value or LNK file may have pointed to a file that is no longer present, but the directory remains

**Some malware will delete itself after running and potentially leave artifacts as well.