We migrated ticketing systems!

If you would like to check on the status of a ticket, please visit huntress.zendesk.com.

For the time being, our documentation will stay the same, we will make a hard cutover when all the documentation is ready. The Huntress Support site will continue to be support.huntress.io, it will just come with a new look and feel.

Click here to check the status of a ticket



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Navigating the Huntress Dashboard

The Huntress dashboard has handy icons to help you navigate the site with ease.

  • The Huntress logo button will take you to the homepage of the Overall account
  • The home icon will take you to the homepage of the organization you are currently viewing
  • The Foot icon refers to footholds and clicking on this icon will take you to the incident page
  • The birdcage icon will take you to the ransomware canaries page (if they are enabled).
  • The sonar icon represents External Recon and will take you to the page to view your open ports
  • The Partner Enablement icon will not be available for all users. If available, this icon will take you to the partner enablement/marketing assets page.
  • The bar graph icon will take you to the reports page where you can view your monthly/quarterly reports.
  • The shield icon will direct you to the Managed Microsoft Defender Antivirus (Beta) page