We migrated ticketing systems!

If you would like to check on the status of a ticket, please visit huntress.zendesk.com.

For the time being, our documentation will stay the same, we will make a hard cutover when all the documentation is ready. The Huntress Support site will continue to be support.huntress.io, it will just come with a new look and feel.

Click here to check the status of a ticket


Password requirements

There is a character minimum of 9. Although there are no number/letter/symbol requirements, it would be near-impossible to create a "guessable" password that doesn't fail any of the tests above. See below for more information. We use zxcvbn by Dropbox ( https://github.com/dropbox/zxcvbn) for password strength testing. You can find some examples here: https://lowe.github.io/tryzxcvbn/

We use a password strength algorithm that rejects the following:

  • Dictionary (popular word matching, generic password matching, name/surname matching, commonly used English words, inverted words, L33ting)
  • Spatial (close key matching such as qwertyuiop, asdfghjkl, zxcvbnm)
  • Repeating (aaaaa, 111111, abcabc, etc)
  • Sequence matching (abcdefgh, ghijklmnop, 0123456, etc.)
  • Date strings (20200122, etc)