We migrated ticketing systems!

If you would like to check on the status of a ticket, please visit huntress.zendesk.com.

For the time being, our documentation will stay the same, we will make a hard cutover when all the documentation is ready. The Huntress Support site will continue to be support.huntress.io, it will just come with a new look and feel.

Click here to check the status of a ticket


Generating New 2FA Backup Codes

The following steps will guide you through generating new backup codes.

  1. After logging in to your Huntress account, click the user menu and select "Preferences".
  2. Click the "pencil" to edit the "Backup Codes":
  3. The system will automatically generate new backup codes for you. First download, print, or copy your new codes and then click "Save" to update your account to use the new codes. If you do not click "Save" the codes will not be valid.