We migrated ticketing systems!

If you would like to check on the status of a ticket, please visit huntress.zendesk.com.

For the time being, our documentation will stay the same, we will make a hard cutover when all the documentation is ready. The Huntress Support site will continue to be support.huntress.io, it will just come with a new look and feel.

Click here to check the status of a ticket


How Do I Close an Incident for a Host that has been Wiped/Decommissioned?

For any hosts that host have been wiped/decommissioned, you'll want to "uninstall" the agent. That will remove the agent from your account to ensure you aren't billed for it as well as close the incident report.

See here for instructions on removing the agent from your account.